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Privacy Policy

Last Updated: November 1, 2023

At SuperPrakr Media, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually, such as:

  • Name, email address, postal address, and phone number
  • Payment information (processed securely through our payment processors)
  • Information provided when filling out forms on our website
  • Information provided when communicating with us

1.2 Non-Personal Information

We also collect non-personal information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Access times and referring website addresses
  • Website usage patterns

2. How We Collect Information

We collect information from you in several ways:

2.1 Direct Collection

Information you provide to us directly when you:

  • Register for an account
  • Subscribe to our newsletter
  • Contact us through our contact form
  • Place an order for products or services
  • Participate in surveys or promotional activities

2.2 Automated Collection

As you navigate through our website, we may use automated data collection technologies to gather certain information about your equipment, browsing actions, and patterns, including:

  • Cookies (see our Cookie Policy for more details)
  • Web beacons
  • Analytics tools

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

  • To present our website and its contents to you
  • To provide you with information, products, or services you request from us
  • To fulfill orders and process transactions
  • To improve our website, products, and services

3.2 Communication

  • To communicate with you about your account, orders, or inquiries
  • To send newsletters and marketing communications (if you have opted in)
  • To notify you about changes to our website, policies, or terms

3.3 Analysis and Development

  • To analyze usage patterns and trends
  • To develop new products and services
  • To personalize your experience

3.4 Legal Compliance and Protection

  • To comply with legal obligations
  • To enforce our terms and conditions
  • To protect our rights, privacy, safety, or property

4. Legal Basis for Processing Personal Information (EU Users)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We generally rely on the following legal bases for processing:

  • Consent: When you have given us explicit consent to process your personal data for specific purposes.
  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
  • Legal Obligation: When processing is necessary to comply with a legal obligation.

5. Information Sharing and Disclosure

We may disclose your personal information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

5.2 Business Transfers

If SuperPrakr Media is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of SuperPrakr Media, our customers, or others.

6. Data Security

We implement appropriate security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

The safety and security of your information also depends on you. We urge you to be careful about sharing your personal information with others and to take precautions to protect your password and computer from unauthorized access.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to resolve disputes.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Control

You may have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing of your data
  • Request portability of your personal information
  • Withdraw consent where processing is based on consent

8.2 Marketing Communications

You can opt out of receiving marketing emails from us at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at [email protected]

8.3 Cookies

You can manage your cookie preferences through our cookie consent manager or your browser settings. For more information, please see our Cookie Policy.

9. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us at [email protected].

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws.

When we transfer personal information outside the EEA, we use appropriate safeguards in accordance with applicable data protection laws.

11. Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this privacy policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

SuperPrakr Media
27 Crafters Lane
Hampstead
London NW3 5TG
United Kingdom

Email: [email protected]
Phone: +44 20 7123 4567

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27 Crafters Lane
Hampstead
London NW3 5TG
United Kingdom

Phone: +44 20 7123 4567
Email: [email protected]

© 2023 SuperPrakr Media. All rights reserved.

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